How to disconnect from the HomeAway integration

Switching from an integrated account to a standard connection (iCal) will require reaching out to the integration team at HomeAway. Please see their working hours and contact information below.

The Integrated Property Manager Support team is available 8 am - 6 pm CST Monday - Friday.

877-239-2592

Email support is available Saturday and Sunday via [e-mail].

You might have noticed the enable/disable button in your OneRooftop property settings within the Channels tab. This setting only works when initially enabling the property on the integration and disabling it here will not actually disable the listing in HomeAway. You must perform this step directly in your HomeAway dashboard.

Once you have transitioned your account back to the standard connection, you will need to sync your iCals to ensure your availability remains up to date. 

How to export your OneRooftop iCal to HomeAway

How to import your HomeAway iCal into OneRooftop