This help guide provides an overview of how to extract any guest data if it is requested. Please be sure you have Enabled Privacy Compliance Settings in your Account Settings page.
Under GDPR, a guest at any time can request to see all data that a business has about a guest. The business then has 72 hours to export this data and send to guest.
- Get to the guest’s Profile by going to Guests > Edit button (green pencil icon)
- You can then click the Export button in the box on the right.
- This will download a csv file that can be easily added to an email and shared with a guest. The guest can upload it to a Excel or Google docs to view the data.
Exports csv
- All contact information
- Notes
- Custom fields
- Reservations
- Payments for those reservations.
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