Housekeepers do not log in to OneRooftop the same way as owners or managers. They have a separate log in. You can instruct your housekeepers to log in by going to the Housekeeper Portal: https://secure.onerooftop.com/housekeeping/
The login screen will look like this:
If you have not created a login for your housekeeper, please see our help guide on how to get started.