Data: OneRooftop is the system of record for rates, calendars, listing content, and photos to be sent to HomeAway. Some manually entered listing content may disappear if the equivalent field does not exist in the software (such as detailed bedding/bedroom information and custom amenities).
Contacts: HomeAway is not updating the listing-level contacts through the integration. These must still be edited manually in the HomeAway Dashboard. Any new listings will be assigned to the default contact on the account.
Property Placement/Maps: HomeAway uses the address in your OneRooftop software to place the property in a region on HomeAway. If the address is incomplete, the placement will likely be incorrect. The placement service relies on Google to help us map a property. If Googles coverage of an area is not good, HomeAway placement could be incorrect. All integrated listings are mapped at a zoom level of street. In order to update property location in OneRooftop, go to Properties > Edit Property > Location.
Language Information and Translations: The information in OneRooftop should be in the same language as the HomeAway site with which you want to connect - for example, English for HomeAway.co.uk or HomeAway. com, Spanish for HomeAway.es, etc. The following fields of your listing are automatically translated to the Partner Sites by Google Translate: Headline, Summary, Description, Local information, Bedroom and Bathroom notes, Facility notes, Unit description, and Rates notes. If you edit your listing text, the changes will be automatically translated within 48 hours.
Rates and Rate Rules: HomeAway will use your OneRooftop software feed to display rates. HomeAway does not perform any rates calculations.
Photos: Only the first 24 photos will feed to HomeAway. The recommended resolution is 1940x1080 pixels and the maximum photo size is 20 MB.
Cancellation policy: You can add this in OneRooftop > Website > General > Invoicing (near the bottom).
Payment processor: If you have not done so already, start your Stripe application in Account > Payments. You also need to turn booking on for each property and associate the proper merchant with each property.
Edit the HomeAway specific settings from the channels tab on each property. Headlines are required. You also have to choose whether or not you would like to use the default payment schedule for each property here.
Instant booking: This is not required but is highly recommended. Any time you decline a pending payment, HomeAway will count this as a cancelled booking which may harm your ratings. This setting can be managed in your property settings > Rates > Payment Schedule. To switch to instant booking, make sure "Approval Required" is set to No.
Rental agreements: You can add these to each property in Rates > booking collection.
Minimum Content Requirements: To ensure that all listings meet basic quality standards, all new listings feeding over must meet the requirements listed below.
Headlines must have at least 20 characters (Property > Channels > HomeAway Specific Settings)
Descriptions must have at least 400 characters. No special characters are allowed. Additionally, copy/pasted text does not always translate well to the listing, so please consider typing descriptions manually.
Each listing must have at least 6 photos
The recommended resolution is 1940 x 1080 pixels, and the maximum photo size is 20 MB
Bedroom and bathroom count should be included for each listing
An accurate address and latitude/longitude is required for each property (OneRooftop automatically calculates latitude and longitude after you enter an address in Property > Location)