Once your merchant account is approved, follow these steps and start accepting credit cards through your website.
Log in your OneRooftop account, go to Properties > Select a property to edit by clicking on the green pencil
Go to Rates.
Standard Rates:
We use this to fill in any dates where you have not specified a seasonal rate.
Seasonal Rates:
Click Add Rate to set rate based on specific dates.
View our detailed guide for adding rates here.
Add taxes and fees
Taxes and fees allow you to very clearly define any additional charges to guests. You can set the fees as optional (example: pet fee) or required fees (example: local tax or cleaning fee). Plus, create a fee based on a specific quantity (example: bike rentals).
In the rates section of your property settings, set the amount that you want to collect at the time of booking and when the balance is due. You can choose to collect a flat deposit like $100 or a percentage like 50%.
Setting payment schedules will not automatically notify guests when their payment is due. See step three for automating these types of messages.
See our detailed guide for editing the payment schedule here.
Properties > Edit Property > Messaging
Save time by automating messages to your guests. We have already set up and enabled inquiry and booking notifications, and you can customize the content. Create your own message like Pre-Arrival Details and a Thank you for Staying message. You set when the message goes out and customize the content.
View our detailed guide for creating scheduled messages here.
Allow Booking
Choose whether or not you want people to be able to request reservations from your website.
Merchant
Select which merchant account is associated with the property (can also be done in Account > Payments).
Enable Inquiries
Disabling this setting will remove the date picker from the property page. Guests can still use the "Ask Questions" feature to inquire on any dates, whether or not available.
Selected Currency
Choose which currency to process payments in for this property.
Check In/Out Time
Indicate your property's check in and out times. This will appear on booking receipts.
Preview Total or Quote
Display either the booking total or full breakdown of the quote after guest enters dates on the property page.
Rental Agreement
Add a text-only rental agreement here. Guests must agree to these terms and submit an electronic signature upon booking.
Website > General > Receipt Settings
Keep in mind that well use your customized agreement for all reservation requests and bookings, so be careful not to use specific names and terms (for example: Use "Guest instead" of your guest's name). Your guests will see these details during the booking process, prior to when they submit payment.
We recommend making a test booking to ensure the funds flow properly to the merchant of choice. You will also get a feel for the inquiry/reservation request flow.
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