Log in and go to the reservation in question.
1. Click the green "Actions" button
2. Select "Issue a Refund"
3. Fill in Issue Refund form
- Select which payment you are refunding. If you only have one payment, you can do a partial or full refund.
- Type in the amount you are refunding. Do not use any currency symbols.
- Mark whether it is a security deposit. Security deposit refunds will not affect the balance.
- Add an optional note and click Refund. The note will appear on the receipt generated.